For this project we delivered a set of rider-friendly mobile payment programs for public transit fare collection, as well as the cloud-hosted backend infrastructure to support them.
Client
The client is a global leader in intelligent fare-collection systems for the transit industry. Its rich history stretches back to the 1880s with the invention of the first farebox. As Genfare increased its investment in intelligent fare collection systems, they had some technical challenges to overcome that exceeded their in-house capabilities.
Challenges
Genfare engaged with Omniwyse to develop a stable, scalable and high-performance software product. The big-picturechallenge was to achieve tighter integration of the various components and dependencies across the system.
Some of the key challenges included:
Managing multiple development, quality assurance (QA) and production environments
Quality assurance (QA) and integration, given the silos between the multiple owners of solution modules
A large number of modules, each performing their own tasks independent of others, and introducing complexity into the system
Critical defects were interfering with reliability and consistent functioning
New features were needed, especially mobile applications, in order to meet the demands of Genfare’s customers
Solution Highlights
In just three months, Omniwyse delivered a high-performance, scalable, and stable solution to the client.
The solution formed the engine behind two of the client's biggest fare collection systems. We ensured that the fare box version was updated and tested thoroughly to meet all system requirements,
A high-quality user experience was delivered to customers, for a comfortable ride.
Omniwyse developed more than five production builds in a record time, exceeding expectations of the client’s customers, and leading to a significant leap in customer retention. Also, the solution could be showcased and sold to several other new tenants.
The biggest win for the client was when the solution became profitable within a year of re-engineering.
Portfolio
Genfare
The task was to enable, test and configure the software for a seamless fare collection system for public transit agencies. Read how we delivered both rider-friendly mobile payment programs and the cloud-hosted backend infrastructure to support them.
Sharecare
Small applications can fill a variety of roles for healthcare providers, from accessing information in various databases to monitoring patient care. Omniwise helped this healthcare app developer deliver a robust, integrated set of tools to its provider customers.
Quixey
Apps for large companies like Samsung, Microsoft and Google require AI-based search capabilities. Omniwyse's solution helped Quixey present a highly validated and scalable Deep View Card platform to its prospective customers for rapid onboarding of their AI-enabled apps.
Aiqudo
Aiqudo had the core technology for its ground-breaking voice command technology for mobile apps, but they were running out of time to build it. With our help, Aiqudo was able to fully develop its Q Actions Platform, while meeting its ambitious timeline for bringing their innovative product to market.
Waukesha
This manufacturer of industrial transformers had a primitive enterprise OS that needed a complete overhaul. See how we modernized their entire tech stack and successfully migrated all the new software to run on all-new hardware.
My Box
This maker of set-top device boxes had just two months to build and deploy a new OS with a robust set of new capabilities. Here’s the story of how we made that happen.
